Last updated: 20/11/2025
This Privacy Policy explains how your personal information is collected, used, and protected when you book tutoring sessions or contact us through this website.
By using this website or booking lessons, you agree to the terms of this Privacy Policy.
1. Who we are
This website is operated by an individual Japanese language tutor (“we”, “us”, “our”).
If you have any questions, you can contact us at:
Email: [Insert contact email]
2. Information we collect
When you book an appointment or contact us, we may collect the following personal information:
- Your name
- Email address
- Phone number
- Booking details (preferred time, lesson type, comments)
- Any information you voluntarily provide in messages or forms
We do not collect payment information through this site unless explicitly stated (e.g., if you use a third-party payment provider).
3. How we use your information
We use your personal information to:
- Schedule and manage tutoring appointments
- Confirm bookings, changes, or cancellations
- Communicate about lessons or respond to enquiries
- Improve our services
- Maintain business records as required by law
We do not sell or rent your personal information to third parties.
4. Legal basis for processing (international users)
If you are located in the EU, UK, or other regions with data protection laws (e.g., GDPR), we process your personal data on the following legal bases:
- Performance of a contract (to provide tutoring services)
- Legitimate interests (responding to enquiries, managing bookings)
- Consent (when you voluntarily submit information)
5. Third-party service providers
We may use trusted third-party providers to help deliver our services, such as:
- Booking or scheduling platforms
- Email or SMS notification services
- Payment processors (if used)
These providers may store or process your information outside Australia.
Where this happens, we take reasonable steps under the Australian Privacy Principles (APPs) to ensure your information is handled securely.
6. How we store and protect your information
We take reasonable measures to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Modification
- Disclosure
Information is stored securely and is only accessed when necessary to provide tutoring services.
7. How long we keep your information
We retain your information only for as long as required to:
- Provide tutoring services
- Maintain business or tax records
- Comply with legal obligations
You may request deletion of your information at any time (see Section 9).
8. Cookies & website analytics (optional)
(Include this only if your site uses analytics tools like Google Analytics.)
This website may use cookies or analytics tools to understand website traffic. These tools may collect non-personal information such as device type, IP address, or pages visited.
You can disable cookies in your browser settings.
9. Your rights
You may request at any time to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent (for international users where applicable)
To make a request, contact us at: [Insert email]
We will respond within a reasonable timeframe.
10. Children’s privacy
This site is not directed at children under 13.
If a parent or guardian believes a child has provided personal information without consent, they may contact us to have it removed.
11. Updates to this policy
We may update this Privacy Policy from time to time.
The updated version will always be available on this page with the “Last updated” date.
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.